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Dell EMC The Source: Intelligence You Can Trust. An insider’s perspective on the Dell EMC portfolio of Products, Technologies and Solutions as they relate to the challenges faced by our customers and the ever changing technology landscape.

Nov 1, 2017

The best time to solve a problem is before it happens. The automated proactive and predictive technology Dell EMC SupportAssist helps reduce the steps and time it takes to find a resolution, often detecting issues before they become a crisis.

I was able to spend some time with Wayne Ricketts, Regional Product Manager SupportAssist, between his customer conversations at the Dell EMC theater in the Microsoft Ignite Solutions Expo.

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Dell EMC The Source Podcast is hosted by Sam Marraccini (@SamMarraccini)